Envisioning a great workplace should not be just about the location, facilities and technology. An ideal workplace is built on a “can do” attitude and is strengthened by the relationships built inside and outside an organization. In order to accomplish this, leadership and teams must be:
A great workplace makes safety a foundational commitment for employees and the customers they serve. The safety of people being able to say anything at work without fear of being called a whistleblower or someone who’s “not a team-player.”
This allows team members to ask tough questions not only of management, but also of each other. It is a given that employees and customers should be kept safe in all situations — free from harm, free from getting hurt, and free from concern about their well-being and health.
People are excited about their work, proud of their organization and eager to make their work environment better. They feel valued for doing meaningful work. They trust their leaders, and their leaders trust and empower them.
A true team that is diverse, inclusive and reflective of the customers it serves. Diversity, in all of its many dimensions, makes workplaces stronger, including diversity of thought and experience.
Every employee is empowered to contribute to his or her full potential. They are encouraged to contribute and speak up when something needs fixing or improving.
Employees are committed to the organization’s core values and behaviors. They work together to win.
People are committed to excellence. They lead by example and know that integrity, accountability and results are expected and rewarded.
A great workplace creates an environment that gives us the freedom to pursue the art of the possible.
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